Maid agencies provide professional and comprehensive services for maid recruitment and employment. By using a maid agency, you can save considerable time and effort on tasks such as shortlisting of maid, maid training, work permit applications, security bonds, insurance, travel arrangements, immigration clearance, and medical screenings, among others.

Anyone who is a Singapore citizen, Permanent Resident, or an expatriate with a valid work pass can apply to hire a Migrant Domestic Worker (MDW), contingent on approval from the Ministry of Manpower (MOM) for the stated reason of employment.

Expatriate employers must provide evidence of family members residing with them at the time of application.

To be eligible to hire a helper, the following conditions must be met:

1. You must be at least 21 years of age.
2. You should not be in the status of an undischarged bankrupt.
3. You must possess the mental capacity to comprehend and fulfill your obligations as an employer.

MOM will also assess your financial ability to hire, sustain, and provide suitable accommodation for the helper.

You must attend the Employers’ Orientation Programme (EOP) if you are hiring a migrant domestic worker for the first time or have changed workers frequently.

The Employers’ Orientation Programme is a 3-hour programme that will help you understand your role and responsibilities as an employer of a migrant domestic worker (MDW).

First-time employers must complete the EOP at least 2 working days before submitting a Work Permit application.

You can take the EOP either in the classroom or online. However, we encourage you to attend the classroom EOP. The case studies and personal experiences shared in class will give you a better understanding of how to work with your migrant domestic worker to meet expectations.

https://www.mom.gov.sg/passes-and-permits/work-permit-for-foreign-domestic-worker/eligibility-and-requirements/employers-orientation-programme-eop

Based on MOM guidelines household income should be at least $30k to qualify for hiring a helper. 

Employers’ income is one of the main ways we assess Work Permit applications for migrant domestic workers (MDWs). Married couples can combine their incomes in the application. Alternatively, employers can apply under the Joint Income or Sponsorship Scheme.

Maid Levy it is payable to MOM. House-hold consist of Singapore citizen elderly above 67 year old Or  Singapore citizen kid(s) below 16 year old, the concessionary levy is $60.00 monthly. If not, it will be $300.00 monthly.

https://www.mom.gov.sg/passes-and-permits/work-permit-for-foreign-domestic-worker/foreign-domestic-worker-levy/levy-concession

The levy is deductible by GIRO on every 17th of the month. https://www.mom.gov.sg/~/media/mom/documents/budget2018/faqs-on-fdw-levy-framework-changes.pdf?la=en

Yes, this loan amount or advance salary is commonly known as the placement fee. Many employers view it as an advance payment of salary. In reality, employers are assisting the foreign domestic worker (FDW) in paying their foreign recruiter or supplier upfront, which can range from one to six months, depending on the helper’s nationality and experience. The helper will then repay this amount by working for the employer, and a loan deduction schedule will be provided and explained to the employer.

“Ex Singapore” are maids who are not presently residing in Singapore, but have previously work experience in Singapore.

“New maids” are maids who are not presently residing in Singapore, and do not have work experience in Singapore or other countries.

The timeline typically ranges from three to six weeks, assuming the application is submitted correctly. However, the duration may vary depending on the maid’s country of origin. Once you’ve selected your helper, we will begin processing her application (IPA). If her documents, such as her passport, are ready, we can obtain approval for her work permit application in less than a week.

After the work permit is approved, we aim to have your maid arrive within approximately two to four weeks. Please keep in mind that the exact arrival date depends on the availability of the Entry Approval issued by the Ministry of Manpower (MOM). If additional document processing is required due to her country’s regulations, it may take one to two months for her to arrive. Again, the arrival date will depend on the availability of the Entry Approval from MOM.

Before she can officially start working, she will need to undergo a medical check-up and may have to complete the Settling In Programme, which is mandatory for all first-time helpers in Singapore. Additionally, she must pass her medical examination and have her work permit issued within 14 days of arriving in Singapore.

Yes, you can. We will interview the maid to find out if she’s suitable for our agency.
For more information, reach out to us at hiretrustpro@gmail.com

Yes, we can assist your current helper in finding a new employer.
For more information, reach out to us at hiretrustpro@gmail.com

Your Migrant Domestic Worker (MDW) is entitled to one rest day per week. Both you and your helper should decide together on which day she will rest. However, with a mutual written agreement, the maid may work on her rest day in exchange for compensation.

Starting from 1 January 2023, it is mandatory for all employers to grant their MDWs at least one rest day each month that cannot be compensated away.

If your maid consents to work on the other rest days within the month, compensation must be given in one of the following forms:

• Payment equivalent to at least one day’s wages. Please note, this is an extra payment and does not contribute to the maid’s basic salary.
• A replacement rest day within the same month.